FAQs
Scheduling with us is simple!
You may reach us directly via call/text at: (207) 219-5540
or email us at: support@keepitneatcleaning.com
You can also fill out any of the "contact us" forms on our website with your info to receive a call back from us.
We look forward to speaking with you soon!
Our office hours are Monday through Friday, 8am-5:30pm and Saturday 9am-1pm. Contact us via call/text at any time at (207) 219-5540.
Keep it Neat currently offers full changing of bedding & linens but unfortunately does not offer any laundering services at this time. We apologize for any inconvenience.
Keep it neat wants to make everything as simple as possible for our customers! However, here is a few simple things you can do before your visit to ensure the most thorough clean:
- Please pick up any clutter or laundry that may be on the floors and surfaces. We know it happens (especially with pets and little ones!) and this will ensure the best quality clean for your space.
- Please leave sink free of any dishes or cups. We will scrub your sink and leave it sparkling, and this will allow us more time to ensure a detailed clean.
- If you have any scheduling need or special request, please notify our team at least 24 hours before your scheduled clean.
Thank you for your cooperation!
Let them hangout, we love fur-babies! We don't mind if your pets want to hang with our cleaning crew. We do ask however, if you think your pet might be startled by our crew or their equipment, we kindly ask to keep your pet crated until we have finished with your visit.
Thank you for your understanding!
Yes! We come with all necessary cleaning products and equipment needed for all services we offer.
Yes! If you refer somebody who schedules recurring service with us, you will receive $30 toward a future visit or extra service. This is a small thank you for helping us help others!
We do! We use our Facebook to stay involved with the community but also share any news, updates, sales, and cleaning tips we may have!
Facebook link: https://www.facebook.com/profile.php?id=61557490853955&mibextid=LQQJ4d